Arkansas Online on T-Mobile: T-Mobile will pay $20M after outage

From Arkansas Online:

WASHINGTON — Wireless carrier T-Mobile agreed to pay $19.5 million in a settlement with the Federal Communications Commission over a 12-hour nationwide outage in June 2020 that resulted in thousands of failed 911 calls.

The FCC said Tuesday that as part of the settlement, T-Mobile will also commit to improving communications of outages to emergency call centers, among other measures.

The agency said there was a “complete failure” of more than 23,000 911 calls because of the outage. There were also calls that did go through but without key information, like a callback number or location data.

Continue reading T-Mobile will pay $20M after outage on Arkansas Online

Do you have a complaint about T-Mobile, such as hidden fees on your bill, lies by sales staff, or unsatisfactory service? Take your claim to FairShake, the consumer advocacy service.


Read More:

FairShake is aggregating links to consumer news stories across the web. We claim no rights to the snippets featured.

Latest news

Top Expedia story from PhocusWire: Expedia Group pledges $275M to coronavirus recovery, gives lodging partners “free” marketing

From PhocusWire: Expedia Group is dedicating more than a quarter of a billion dollars to help its partners recover from...

Becoming A Digital-First Organization At Verizon, according to Forbes

From Forbes: With the increasing demand for data science approaches and cognitive technologies across all industries, organizations are learning how...

Take action against AT&T: AT&T CEO says ‘glory days are still in front’ of HBO despite fierce streaming competition

From CNBC: AT&T CEO John Stankey expressed confidence Thursday in the future of HBO as the telecom giant's pay TV...

T-Mobile to pay nearly $20M after 911 calls failed during outage, warns WABC-TV

From WABC-TV: T-Mobile will pay some $19.5 million as part of a settlement with the Federal Communications Commission after...

Top Sprint story from USA TODAY: Get an iPhone for free (or close to it) during these Black Friday 2021 sales

From USA TODAY: — Recommendations are independently chosen by Reviewed’s editors. Purchases you make through our links may earn us...

Latest Comcast customer news: Get an iPhone for free (or close to it) during these Black Friday 2021 sales

From USA TODAY: — Recommendations are independently chosen by Reviewed’s editors. Purchases you make through our links may earn us...

You might also likeRELATED
Recommended to you