Your Radius Global Questions Answered

Have an issue with Radius Global? Need help?

Are you being harassed by a debt collector? Is someone from Radius Global contacting you by phone, mail, email, or Facebook? Are they threatening to sue? We explain all about Radius Global and whether they are legitimate and what to do if they contact you.

These are some of the common questions we hear about Radius Global:

What is Radius Global?

Radius Global is a debt collector. The company that owns Radius Global was founded in 1982, but the collections department was founded in 1995. 

Should I pay Radius Global?

If you owe legitimate debt, Radius Global is a legitimate company that will try and collect, and yes, you should pay them. However, even legitimate companies have been known to sometimes act unfairly and violate things like the Fair Debt Collection Practices Act (FDCPA). So if you have been harassed or treated unfairly, consider filing a complaint or working with an attorney. 

Is Radius Global a legitimate company?

Yes, Radius Global is a legitimate company.

Is Radius Global a junk debt buyer?

Radius Global purchases many types of debt, including credit card debt and medical debt.

Can I ignore Radius Global?

Don’t assume you can ignore Radius Global. If they believe they are collecting on unpaid debt, they can eventually file a judgment against you to recover the money. You have a few options if they violate the most recent FDCPA regulations about when and how they contact you. You can share your complaints, which can be shared with outside attorneys, or file complaints with the government. You can get legal help to sue the collection agency if that is insufficient. 

Who does Radius Global collect for?

Radius Global collects for themselves. They purchase debt from credit card companies and medical providers, and then they try to recover that debt for a profit.

Why is Radius Global calling me when I have no debt?

Sometimes, debt collectors call on debt you do not owe. This can happen in cases of mistaken identity or where your name is one letter off from the spelling of another person who has legitimate debt. More commonly, it happens when you get a new phone, and the new phone number you were given is associated with an older account from someone who owes money to a creditor.No matter what the circumstances, if you think there was a mistake, you need to validate the debt with Radius Global immediately and ask them to validate your debt—to explain where it comes from and why you owe it. You have 30 days from the first point of contact to validate that debt. If Radius Global does not validate your debt in accordance with the law, you can send them a notice of insufficient validation. If they are unable to validate the debt, they cannot continue to pursue repayment. 

What should I do if Radius Global is calling about debt I’ve already paid?

Check your records against your credit report. If your credit report is showing inaccurate information, the company might not realize its mistake. Their employees don’t get a lot of training, so they might make mistakes. You can contact credit reporting agencies to get a mistake fixed.You should also request a validation letter. Request this within 30 days of receiving contact from Radius Global. They will have to prove that the debt they are trying to collect is legitimate, and if they can’t, then they have no legal basis for contacting you. However, that does not necessarily mean Radius Global will validate the debt in accordance with the law. You have the options to send them a notice of insufficient validation. 

What laws apply to Radius Global Solutions?

As a debt collector, some of the laws that Radius Global Solutions must follow include the FCRA, the FDCPA, and the TCPA.

That alphabet soup stands for the Fair Credit Reporting Act, which gives you rights to help ensure your credit report remains accurate; the Fair Debt Collection Practices Act, which protects you from being abused and deceived by debt collectors; and the Telephone Consumer Protection Act, which limits robocalls and other telephone spam.

If you think any of these consumer protection laws may apply to your situation, tell us about it.

Start a Complaint


What should I do if Radius Global Solutions is calling about debt beyond the statute of limitations (SOL)?

If Radius Global contacts you about expired debt, first, you should check your records against your credit report. Sometimes the information in your credit report is inaccurate, and that means companies like Radius Global think they are collecting on a legitimate debt when they aren’t. If there’s a mistake, contact the credit reporting agencies to have them fix it.If the debt has legitimately expired, you can inform Radius Global with a cease communications notice. An attorney can help you with this.

How do I settle for less with Radius Global?

Their employees don’t get a lot of paid time off or other benefits. However, they can get bonuses for settling an account. So, this information can be used to help you get a settlement for less in exchange for closing out your account. Debt collection agencies like Radius Global tend to purchase debt from the original creditor for anywhere between 1 and 10 cents on the dollar. The older the account is, the less they paid for it because they don’t have as much time to try and collect. They will try and get a settlement for anywhere between 40% and 60% of your original debt, no matter how much they paid. This, combined with the fact that employees get paid on commission, might help you negotiate for a lesser settlement.

How do I get rid of Radius Global?

If Radius Global asks you to pay debt you don’t think you owe, you can ask them for a validation letter. They must prove that you owe the debt they are trying to collect. An attorney can help you navigate this process. If they can’t prove it, you can send a letter for insufficient validation, and they must stop trying to collect. If you owe the money, the best way to get rid of Radius Global may be to consider settling. You can work with an attorney who can negotiate on your behalf.

Can Radius Global sue me?

Debt collectors like Radius Global are prohibited from suing or threatening to sue consumers for payment on a debt that is past the statute of limitations, although they can still ask for payment past that expiry date. Yes, they can sue you for non-expired debt. They might even make a mistake and sue you over debt that isn’t yours. 

Who owns Radius Global?

Radius Global Solutions LLC owns Radius Global. 

Who is the CEO of Radius Global?

The current CEO is William H. Berkman. 

Where are Radius Global headquarters?

Radius Global is headquartered in Minneapolis, Minnesota. 

Who does Radius Global collect for?

Radius Global buys debt from credit card companies and medical providers, primarily.

How is Radius Global paid?

Employees don’t get a chance for raises no matter how long they have worked at Radius Global. Instead, they are paid an ever-changing hourly rate against the commission. Commissions are, in effect, the only chance employees have at a bonus or temporary “raise.” So, they are more likely to settle with you as soon as possible, especially if it is near a payday, because it means they make more money.

What is Radius Global on my credit report?

Have you seen an item on your credit report that says “Radius Global”? That means you had an account that was sent to collections. It will show up as a delinquent account on your credit report.If you enter into a settlement with Radius Global to pay off your balance, your account gets reported by Radius Global to the credit reporting agencies as “settled” with a zero balance. This is better than a delinquent account, but it doesn’t actually go away; it stays on your account for seven years. The only way to get around this is to negotiate a tradeline deletion as part of your settlement with Radius Global. 

Do I need a lawyer to deal with Radius Global?

You do not require a lawyer to deal with Radius Global, but having one might be in your best interest. The employees don’t get a lot of training, so they might make mistakes and not always follow the rules when it comes to the Fair Debt Collection Practices Act. Having an attorney can reroute communication so that you don’t have to deal with phone calls, text messages, or emails. Attorneys can handle verification on your behalf, send cease communications letters, and even help you sue Radius Global for damages.

How do I validate debt from Radius Global?

The FDCPA uses the word “verify,” but some other organizations use the word “validate.” No matter which word is used, it can mean two things. First, You “validate” a debt by sending a letter to Radius Global officially asking them for information that would confirm the validity of the debt. Remember that you have 30 days from the first time Radius Global contacts you to validate the debt. You need to send a separate request for each account they are collecting and keep copies for your records. Second, Radius Global then “validates” the debt on their end by providing you with this information. Once the letter is received, Radius Global must legally stop all collection activities until they have mailed you a copy of the verification. It should take no more than 30 days for Radius Global to validate your debt once you request validation.  

How long does it take to settle with Radius Global?

How long it takes for you to settle with Radius Global is based on many factors. However, the employees who work for them are paid on commission and therefore get incentives to try and settle as soon as possible, which can help you close your account sooner. 

How much should I offer Radius Global to settle a debt?

What you offer is based on your financial situation. If you are under financial hardships, you can try to negotiate for a lower percentage, but on average, collections agencies might settle for between 40-60% of your total debt. If it helps them make their commission before the end of a pay period, employees might be willing to accept less if you can settle sooner.  

Can a creditor sue you? Can they take all the money in your bank account?

If you ignore attempts to contact a legitimate debt, yes, they can sue you, but no, they cannot just take all the money in your bank account without warning. A debt collector or creditor might place a default judgment against you. If this happens, then a creditor can attempt to recover payment on the debt using a court order. That order might say that assets like a bank account, safe deposit box, money market account, promissory notes, life insurance, or other financial accounts might be taken to repay the debt. 

Can I ignore a collection agency like Radius Global?

You can ignore Radius Global, but you shouldn’t. Even if they have you mistaken for someone else or the debt has expired, it is better to consider legal action and fix the mistake. According to changes to Fair Debt Collection Practices Act (FDCPA) in 2021, collection agencies like Radius Global can contact you over debt via email, text message, and social media messages without prior consent. They cannot contact through social media in a public setting, and if they send a friend request, they must disclose that they are a debt collector. If you ignore all of these attempts, they can sue you or file a lawsuit. 

How did Radius Global get my number?

When debt collection agencies like Radius Global purchase debt from the original lender or from a third-party debt collector, they get your contact information. Whatever contact information as part of your paperwork to get the original debt or was added to your account comes with it. 

Can I use a credit card to pay for Radius Global?

Yes, you can probably pay your debt to Radius Global with a credit card. They work with you to accept payments in many forms over the phone, by mail, or online. However, there might be a fee. 

Will paying off collections improve credit?

Yes, paying off collections will improve your credit long term, but it doesn’t happen overnight. Once an account goes to collections, it can leave a negative mark on your credit report for seven years. Until the listing is removed, it can bring down your score. The listing can be removed if you get Radius Global to agree to a tradeline deletion as part of your settlement, removing the account from your credit report entirely. It can also be removed at the end of those seven years or removed if it was mistakenly on your report, to begin with. The sooner you verify the debt and settle, the sooner it gets removed. 

Does debt go away after seven years?

A statute of limitations or SOL on each type of debt varies by state. The type of debt and the state will determine the length of time. However, qualifying debt does expire at the end of the SOL. 

If I file for bankruptcy, does my debt go away?

If you file for bankruptcy, your debt does not automatically go away, but it will once you conclude your bankruptcy process (plus a few months for paper processing). Most individuals either file for chapter 7 or chapter 13. Chapter 7 is where you liquidate your assets and use that money to pay a lump sum for all of your creditors. All of your creditors have to split whatever amount there is, and the rest of your debt goes away when this is finished. This is a relatively fast process that can often be completed in under one year, but you have to get your creditors to agree and have qualifying circumstances. Alternatively, there is chapter 13. Chapter 13 is much more common, and it requires a repayment plan. This plan spans the course of three to five years. Assuming you don’t make a single late payment or missed payment, once the amount you agreed upon with your creditors is paid off, the rest of your debt goes away.

How do I get debt removed from my credit score?

For a debt that has already been paid, you can contact the credit reporting agencies to get the debt removed from your credit report. You can do the same for a debt that is inaccurate or expired. For a debt you settled with Radius Global, you can try to negotiate for a tradeline deletion, where Radius Global has the credit reporting agencies remove the account entirely. 


A Resource for Consumer Rights Information

Learn More