Here’s what some customers get in compensation for their complaints against Verizon Wireless…
You have complaint against Verizon Fios, and Verizon Fios customer service hasn’t solved your complaint.
Maybe you want compensation for overcharges, fraudulent sales tactics, collections issues, or negative impact to your credit. Maybe you just want Verizon Fios to admit they’re in the wrong and give you fair treatment. Either way, you’re looking to take action on your Verizon Fios complaint.
How can you make Verizon Fios hear your complaint? Can you sue Verizon Fios? What sort of compensation do customers get from Verizon Fios?
The first thing to know is your Verizon Fios contract limits your options for legal complaints against Verizon Fios. You generally have two options:
FairShake can help you file a claim against companies like Verizon Fios. We’ll take your complaint through the legal process of consumer arbitration. This usually gets the company to the negotiating table.
Here’s some information from the American Arbitration Association (AAA) on how recent complaints against Verizon Fios have resolved:
In 2017-18, 28 complaints against Verizon Fios were resolved through the arbitration system.
Among these complaints, 18 complaints resulted in a settlement-that’s 64% of complaints.
Although settlement amounts are kept concealed, the average complaint against Verizon Fios asked for $4,170 in compensation.
At least 6 customers received non-monetary relief for their Verizon Fios complaint as well.
Arbitration complaints against Verizon Fios took an average of 4 months to resolve.
Complaints handled by FairShake are often settled before arbitration.
The arbitration complaint process against Verizon Fios costs money, but the company is usually responsible for paying the costs. Verizon Fios paid $391 in fees per complaint on average.
Meanwhile, 100% of consumers paid nothing in arbitration fees for their complaint against Verizon Fios through the American Arbitration Association.
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