The inside track to contact Choice Home Warranty execs. And what to do if they won’t listen…
Do you have a problem with Choice Home Warranty? They are a reputable company but not one without customer complaints. Maybe you are looking to file a complaint against Choice Home Warranty over billing issues, problems with your contract, or just satisfying service. Whatever the reason, you probably want a resolution.
You can start by reaching out to their main customer service line at 1 (888) 373-7924.
But chances are, if you’re trying to figure out how to contact Choice Home Warranty, you probably already tried that and now you want to connect with a real person who can actually fix your problem.
If you want to know how to cancel Choice Home Warranty, you are not alone. They don’t make it easy to get in touch. Most of their online resources just direct you to an online form, in hopes that they will call you back later. In order to access the account message center with problems you have to sign in to your account.
When you call this corporate number, you are more likely to get in touch with someone who can direct your call to a team of representatives trained to get resolution. You certainly won’t get in touch with the CEO or the president of the company, but it’s a good method for avoiding the long wait times associated with the main customer service number.
When regular customer service doesn’t fix your issue or solve your warranty problem, you might want to know what other legal options you have.
There are two ways you can start a legal process against Choice Home Warranty:
In order to initiate a lawsuit in small claims court, you have to send an official demand letter to their corporate address. This can be a lengthy and costly process, where you have to regularly go to and from your local courthouse, but for some people it usually gets compensation especially when issues have to do with the company not honoring an agreement.
The next is to use consumer arbitration, where you have a third-party, independent arbitrator helping you get the compensation you deserve. When you file a claim against Choice Home Warranty through FairShake, we can help you initiate this process if necessary. It uses some of the same steps as small claims court, and you have to send a demand letter asking the company to fix things on their own first which usually gets their attention. Customers who have had severe complaints can get thousands of dollars in compensation.