Published on October 3, 2018 by the FairShake Team
AT&T isn’t known for its customer service. Some mistreated customers, instead of getting frustrated, are receiving refunds and cash settlements.
The key is a little known contract clause called Consumer Arbitration. When you signed your service agreement with AT&T, or with their affiliate DirecTV, you signed away your right to join a larger group of customers and sue thee companies in court.
What you do have is a right for an independent arbitrator to review your claim and determine compensation. This process is called consumer arbitration, and FairShake specializes in the process of organizing, managing, and submitting your claim. We only get paid if you win!
Have questions? Learn more at our AT&T Customer Action Center
*FairShake claims a commission on successful claims. Some customers choose to pay a flat fee up front.
Best of the Best. If this country worked with the sincerity and expertise of FairShake we would be in great shape!Allie, real FairShake customer
They got more done in a few weeks than I did in over two years.John, real FairShake customer
I can’t say enough good about this company! They are really a light for us in a very hard time.Mark, real FairShake customer
Thank you FairShake for representing the little people screwed over by corporations.Amanda, real FairShake customer
I was having problems with the company for months. That you could make my problem resolved in a few days is wonderful.Marisol, real FairShake customer
It's not right what Big Business can get away with if we let them. People need to know someone is out there to help!Virgil, real FairShake customer