Published on May 28, 2018 by the Team
If you’re a Comcast customer, there’s a good chance the company has treated you in a way that’s frustrating, or just plain unfair. Based on the latest news from across the web, we’ve put together a list of the 8 biggest scams Comcast may be pulling. Read more, or you can start your own claim right now.
Here are some of the scams Comcast runs:
Fraudulent repair plan: Comcast is being sued by the state of Washington under charges that its “Service Protection Plan” was improperly added to customer accounts without their permission.
“Stuffing” bills with unneeded services: Comcast has been fined over $2 million dollars by the federal government for charging customers for products and services they never requested.
Hidden fees and deceptive advertising: California consumers are claiming Comcast engaged in a “massive illegal scheme” by adding billions in “content” fees to cable bills that weren’t disclosed on the terms of service contract.
Improper credit checks: An action in Illinois claims that Comcast has been running credit checks on some new customers, potentially impacting their credit scores, even after they paid a deposit specifically to avoid a credit check!
Crazy cancellation fees: One small business owner tells the two-year saga of trying to get an $1800 cancellation fee refunded.
Reps that won’t let you cancel: A few years ago, this call went viral of a subscriber’s head banging interactions with a Comcast telemarketer who wouldn’t cancel his account.
Lying about internet speeds: According to the advertising agency’s internal watchdog, Comcast’s advertisements lied when claiming to have “the fastest internet”; they were asked to stop the ads because the claim misled customers.
Plans to create an internet “slow lane”: In opposition to “net neutrality” protests, a Comcast lobbyist was quoted saying that “something might come along” that supported some internet traffic reaching you faster than others.
Have you been a victim of these scams, or a different Comcast issue? We want to hear from you!