Here’s What Some Cardholders Get in Compensation for Complaints Against Credit One Bank
So you have a complaint against Credit One Bank, and customer service hasn’t solved your issue.
You’re not alone. Over the last three years, over 1,200 people have filed complaints against Credit One with the Better Business Bureau. Some common complaints Credit One cardholders share are:
Maybe you want compensation for one of these issues. Maybe you just want Credit One Bank to admit they’re in the wrong and give you fair treatment. Either way, you’re looking to take action on your Credit One Bank complaint.
So, the question is: how can you make Credit One Bank hear your complaint? Can you sue Credit One Bank? What sort of compensation do customers get from Credit One Bank their complaints?
The first thing to know, is that your Credit One Card Agreement probably limits your options for legal complaints against Credit One Bank. You generally have two options:
We at FairShake can help you file a claim against companies like Credit One Bank. We’ll take your complaint through the legal process of consumer arbitration. This usually gets them to negotiate. (For a list of companies we process complaints against, start here.)
Here’s some information from the American Arbitration Association (AAA) on how recent complaints against Credit One Bank have been resolved:
In 2018, 162 complaints against Credit One Bank were resolved through the arbitration system.
Among these complaints, 120 complaints resulted in a settlement – that’s 74% of complaints.
Although settlement amounts are secret, the average complaint against Credit One Bank asked for $14,461 in compensation.
At least 48 customers also received non-monetary relief for their Credit One Bank complaint as well.
Arbitration complaints against Credit One Bank took an average of over 11 months to resolve.
Complaints handled by FairShake are often settled before arbitration, which can be much faster.
The arbitration complaint process against Credit One Bank costs money, but the company is usually responsible for costs. Credit One Bank paid $1,256 in fees per complaint on average.
Meanwhile, 100% of consumers paid nothing in arbitration fees for their complaint against Credit One Bank through the American Arbitration Association.
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