How to Negotiate Your Suddenlink Bill

Can’t pay your Suddenlink bill?  Have you been overcharged for service?
We break down the options to reduce your bill.

Has Suddenlink overcharged you?  Did you fall behind paying your bill due to high late fees?  Have you tried resolving your billing issue, but found customer service to offer absolutely no help?

Now you want to know:  How do I reduce my bill from Suddenlink?

If you are struggling to pay your Suddenlink bill every month, you might be able to reduce it.  Below we walk you through a few steps that can help save money on your Suddenlink bill,

  • Read your monthly statement
  • Talk to customer service
  • Suddenlink discounts and promotions

If you are looking for ways to reduce your Suddenlink bill, read on to find out how.

Read Your Monthly Statement

Many times, customers struggle with their monthly payment because they are billed the wrong amount or they have charges on their bills they didn’t authorize.  According to the Better Business Bureau (BBB), Suddenlink had 6,581 complaints filed against them.  Almost 50% of the complaints centered on billing practices.  Customers complain they were charged more than the quoted promotional rate, or they were charged installation fees when they were told there weren’t any fees.  In other cases, customers claim they were charged for services they never received.

Reviewing your statement every month helps you catch errors.  Customers who can’t pay their bill in full are often hit with late fees that can increase quickly.  Stay on top of your monthly charges to keep your wallet from taking a hit.

Talk to Customer Service

If you are struggling to pay your Suddenlink bill, try calling customer service.  They may be able to reduce your monthly rate over the phone. If you pay for services you don’t use, they may remove the charges to lower your bill.

Suddenlink Discounts and Promotions

Suddenlink has a handful of promotions available to current and new customers.

Altice Mobile Plans

Suddenlink customers are eligible to participate in an exclusive $20 per line mobile phone promotion.  The plan features unlimited data, and the $20 base rate does not change over time. Current and new Suddenlink customers are eligible for this promotion.  If you are paying more for phone service, you can save money by getting a better rate.

Altice One

Suddenlink is offering a $54.99 bundled deal that includes internet, television, and phone service.  It is advertised as your “fee for life.” If you are paying more, contact customer service to see if you are eligible for this rate.  Although the bundled rate may apply only for new customers, if you are a long-time customer and you kept current on your bills, they may be willing to adjust your rate down.

Gift Card Promotions

Suddenlink also offers gift card promotions throughout the year.  If you add service, you may be eligible for a $100 Amazon gift card.  There are restrictions to this offer.

From time to time, Suddenlink may offer special promotions depending on where you live.  Check the website or call customer service for any promotions that aren’t listed on their website.

If you’ve tried to resolve your billing or payment issue through customer service and aren’t getting anywhere, consider reaching out to FairShake.   Learn how you can file a claim against Suddenlink.

FairShake helps put the power back in your hands

Learn More