Your Trinity Solar Lawsuit Questions Answered
Have you experienced issues with Trinity Solar? Whether’s it’s faulty equipment, poor service, or contract issues, it can be tough to figure out what your options are when a company like Trinity Solar doesn’t come through. You may want to know what your legal options are and whether you can sue Trinity Solar or get compensation.
Below are some of the top questions we get about Trinity Solar and some answers to guide you.
Tom Pollock is the CEO of Trinity Solar as of December 2022.
Trinity Solar is headquartered in Allenwood, New Jersey.
Yes, Trinity Solar is a legitimate company, and one of the largest US home solar inscompaniestallers. Even legitimate companies, however, are known to make mistakes or have issues from time to time with products or services. If you have an issue with Trinity Solar, you can contact an attorney to discuss your legal options.
No, but they’re on the list. For 2022, Trinity Solar is ranked the 6th best solar company, according to Forbes.
The main customer service line for Trinity Solar is 888-865-7300. However, if you have questions or need help with your policy, you can call 732-780-3779 ext. 9009.
Laws that apply to residential solar companies include Federal Trade Commission (FTC) regulations, safety standards, and consumer financial protection laws. State consumer protection laws apply too.
Each set of laws is meant to protect consumers from unfair or unsafe business practices, services, or products.
The Federal Trade Commission interprets and enforces laws to protect customers. They handle:
Trinity Solar is held to multiple types of safety standards like the International Residential Code, International Fire Code, National Electric Code, and Interconnection Standards. These all apply to the physical safety of the products and services they provide.
If you have a home solar installation agreement with a loan to pay for the purchase and installation from Trinity Solar, then laws like the Truth in Lending Act set requirements for what information must be provided to consumers and how.
There are many laws that apply to door-to-door sales for solar panel installation, which are overseen by the FTC and state regulators.
One of the most important is the “Cooling Off” rule which states that you have three days from the time you agree to a solar panel sale to cancel your agreement.
Federal law (16 CFR 429) governs sales in your home, so if you rent or own a home, you can cancel any solar sale you make. In fact, you have to verbally tell the salesperson you know you have the right to the cooling off period.
If you sign an agreement in your home, it has to include information like the following:
If any of this is missing, or you change your mind within the three-day window, you can cancel. A lawyer can help you review the contract and potentially help you out of a contract, even if you are outside of those three days.
There are several ways you can file a complaint against Trinity Solar:
An attorney can help you determine the best option for filing your complaint.
People sue Trinity Solar for many reasons. Sometimes they sue solar companies because of unscrupulous business practices that result in false promises about how much you can actually save and confusing wording about energy tax credits. Other times they sue over misleading sales tactics or issues with the terms of their contract.
If you have an issue with Trinity Solar, a lawyer can help review what legal options you have and whether you can sue.
If you have an issue with Trinity Solar, you might be able to sue Trinity Solar in court. There are several ways to do this, depending on your contract and your circumstances. The best resource here is an attorney who can look over your specific contract with Trinity Solar and provide you with legal advice on what to do next.
You may be able to use consumer arbitration. In some cases, consumer arbitration might be the only option legally available to you to sue Trinity Solar, depending on the terms of your contract. This is why it’s good to work with an attorney who can review the fine print in your contract and help you determine which options are legally available to you.
You can go to small claims court. Suing Trinity Solar in small claims court comes with limits on how much you can ask for and what compensation you can get. For example, if you have an issue with a malfunctioning part of your solar system and you want a replacement, a small claims court won’t get you a physical replacement, but they can get you money for the cost of that replacement.
You can sue Trinity Solar in your state or federal court. However, which court you use is based on the issue you have. You have to determine whether you have an issue with a state or federal law violation and then go to those courts respectively.
An attorney can help you determine which option is best given your issue, your contract, and what you want in compensation.
A lawyer can potentially help you get compensation depending on your situation. However, you’ll have to review the contract you have with Trinity Solar as well as your state laws to determine what legal options you have.
Everyone needs to check their contract with Trinity Solar to know for sure whether arbitration is required. Alternatively, you can consult a lawyer. Data shows that companies like Sunrun, Freedom Forever, & Tesla Solar sometimes use arbitration.
A Trinity Solar class action lawsuit was filed in California in 2021 over violations of the Telephone Consumer Protection Act, which restricts cold call telemarketing. Suits like this are typically brought by non-customers of the company they are suing.
If you are eligible for a Trinity Solar class action lawsuit, the court will typically attempt to notify you through the mail, providing instructions on how to determine if you are eligible.
Cancellation policies vary from one policy to the next, so it can be very difficult to cancel your contract. Trinity Solar has to offer the FTC’s three-day “cooling off” period.
An attorney can help determine your legal options to cancel Trinity Solar, if any, based on your circumstances and your contract.
If Trinity Solar hasn’t broken its legal obligation to you, you can still find ways to get out of or break your contract with them.
You can speak with an attorney about what options you have based on your situation and your contract with Trinity Solar.
Not paying Trinity Solar can come with different legal consequences. What happens to you is based on the type of financing you got for your loan and your situation.
Secured loans require collateral. With this type of financing, you promise to pay the full loan amount and state that in the event you are unable to pay that amount, whatever you use as collateral goes to the lender. If, for example, you used your home as collateral and you were unable to pay your Trinity Solar loan, the lender would foreclose on your house, sell it, and use the proceeds to pay off the remaining amount on your solar loan. You would get to keep the difference.
Unsecured loans don’t require any collateral. With this type of financing, you promise to pay the full loan amount, and if you don’t, the lender can send your debt to a collection agency, report you to the credit reporting agencies for non-payment, or sue you for the remaining balance on your loan.
Yes, failing to pay your loan can affect your credit score.
If your loan with Trinity Solar is impacting your credit, you should know about your rights under laws, including the Fair Credit Reporting Act and the Fair Debt Collection Practices Act.
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