Contacting Wells Fargo Customer Service and Corporate Offices

How to Contact Wells Fargo

Find out how you can utilize chat and social media to contact Wells Fargo

Contacting customer service isn’t always as straightforward as we want. There are a variety of ways to contact Wells Fargo, depending on who you need to speak with and what product you want to discuss.


Wells Fargo Corporate Contact

Sometimes, writing a well-crafted letter can be a good way to cut through customer service bottlenecks . If you want your complaint to be seen by someone at Wells Fargo, you can mail a letter to their headquarters in San Francisco.

Corporate Offices
Wells Fargo
420 Montgomery Street
San Francisco, CA 94104

Personal Investments Contact

For personal investments, visit the Wells Fargo Wealth Management web page, visit a local branch, or call 1-866-460-8465 24 hours a day, 7 days a week. To reach Abbot Downing, who partners with Wells Fargo for investment services, you can call 1-888-648-8157. If you are a new customer, seeking to speak to an account advisor, call 1-866-243-0931 on Mon.-Fri.: 8:00 a.m. to 8 p.m.


24 hours a day,
7 days a week

For Abbot Downing 

1-888-648-8157 or 1-612-667-1764

For new Wells Fargo Advisors Accounts


Mon – Fri: 8 am – 8 pm 

Eastern Time

Personal Banking Contact

If you use Wells Fargo for your personal banking needs, you can contact customer service via the Wells Fargo website. If you need help regarding issues surrounding online banking, the easiest way is to search the help topics for online banking on the site.  

Customer Support Phone Numbers for Personal Banking:

General Banking: 1-800-869-3557 24 hours a day, 7 days a week

Online Support 1-800-956-4442 24 hours a day, 7 days a week

International Calling If you are outside the United States, you can call Wells Fargo customer service toll-free using the international access codes

TDD/TTY: 1-800-877-4833 24 hours a day, 7 days  week

Credit Card Customers:

Credit card customers can reach Wells Fargo at the credit card customer web page, or existing cardholders can call 1-800-642-4720. For general questions regarding Wells Fargo credit cards, visit their FAQ web page.

Small Business Customers

If you are a small business customer of Wells Fargo, you will find online help at the Wells Fargo Small Business web page. Wells Fargo also offers a resource center for small business customers. If you need to reach small business banking by phone, please call 1-877-436-4170. You can also schedule an appointment with a local branch here.

Commercial Customers

Corporate customers can access the Commercial Banking page for information about account services and customer services. With branches around the globe, you can find a location near you for help establishing and managing your commercial banking needs. 

If you aren’t getting the service you need from Wells Fargo customer service, there is another course of action. We work with customers who have exhausted all methods to fix their dispute. Learn how FairShake can help you to file a claim.

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