Contacting customer service isn’t always as straightforward as we’d like. There are a variety of ways to contact Wells Fargo, depending on who you need to speak with and what product you want to discuss.
Wells Fargo Corporate Contact
Sometimes, writing a well-crafted letter can be a good way to cut through the customer service cycle. If you want your complaint to be seen by someone at Wells Fargo, you can mail a letter to their headquarters in San Francisco.
420 Montgomery Street
San Francisco, CA 94104
Personal Investments Contact
For personal investments, visit the Wells Fargo Wealth Management webpage, visit a local branch or call 1-866-460-8465 24 hours a day, 7 days a week. To reach Abbot Downing, who partners with Wells Fargo for investment services, you can call 1-888-648-8157. If you are a new customer, seeking to speak to an account advisor, call 1-866-243-0931 on Mon.-Fri.: 8:00 a.m. to 8 p.m.
The Private Bank
24 hours a day,
7 days a week
For Abbot Downing
1-888-648-8157 or 1-612-667-1764
For new Wells Fargo Advisors Accounts
Mon – Fri: 8 am – 8 pm
Personal Banking Contact
If you use Wells Fargo for your personal banking needs, you can contact customer service via the Wells Fargo website. If you need help regarding issues surrounding online banking, the easiest way is to search the help topics for online banking on the site.
Customer Support Phone Numbers for Personal Banking:
General Banking: 1-800-869-3557 24 hours a day, 7 days a week
Online Support 1-800-956-4442 24 hours a day, 7 days a week
International Calling If you are outside the United States, you can call Wells Fargo customer service toll-free using the international access codes.
TDD/TTY: 1-800-877-4833 24 hours a day, 7 days week
Credit Card Customers:
Credit card customers can reach Wells Fargo at the credit card customer webpage, or existing cardholders may call 1-800-642-4720. For general questions regarding Wells Fargo credit cards, visit their FAQ webpage.
Small Business Customers
If you are a small business customer of Wells Fargo, you will find easy online help at the Wells Fargo Small Business webpage. Wells Fargo also offers a resource center for small business customers. If you need to reach Small Business Banking via phone, please call 1-877-436-4170. You can also schedule an appointment with a local branch here.
If you aren’t getting the service you need from Wells Fargo customer service, there is another course of action. We work with customers who have exhausted all avenues to fix their dispute. Learn how FairShake can help you to file a claim.
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