Published on May 1, 2018 by the FairShake Team
Comcast isn’t known for its customer service. Some mistreated customers, instead of releasing pent up frustration, are receiving refunds and cash settlements.
The key is a little known contract clause called consumer arbitration. When you signed your service agreement with Comcast, you signed away your right to join a larger group of customers to file a class action lawsuit.
What you do have is a right for an independent arbitrator to review your claim and determine compensation. This process is called consumer arbitration, and FairShake specializes in the process of organizing and submitting your claim. The best part is we only get paid if you win!
Not a Comcast customer? Submit a complaint against AT&T or DirecTV, or let us know which company you want to file a complaint against.
*FairShake claims a commission on successful claims. Some customers may choose to pay a flat fee up front.
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