How to Understand Your Fifth Third Bank Bill

Do you have a complaint against Fifth Third Bank because of your bill?  Is your bill confusing or not reflecting your recent payment? Maybe you are just not happy with your Fifth Third Bank car payment, credit card payment, or mortgage payment and you are trying to understand the statement. No matter what the reason, we are going to explore how to understand your Fifth Third Bank bill in this article.


How to Understand Your Fifth Third Bank Bill 

What's Included in Your Bill

  • Current balance
  • Car payment/credit card payment/mortgage payment
  • Amount owed
  • Minimum payment
  • Charges made during the billing cycle
  • Past due amount
  • Available credit
  • Cash rewards

Understanding Why a Payment Doesn’t Show Up 

Are you looking at your statement and you don’t see a recent payment?  If you sent your payment in before the end of the billing cycle which are the open and close dates reflected on the statement, then it might not show up.

The actual payment due date is usually two or three weeks after the billing cycle closes. If you send the payment too soon then the company will apply it to the billing cycle when the payment was received. In order to see your payment on the statement, then you should wait to send your payment, so it is applied to the right billing cycle before the cycle closes.

However, always make sure that you pay your bill before the payment due date so it is not late, or you will incur late charges which will be reflected in your next statement.

Receiving & Paying Your Bill

Your Online Fifth Third Bank Statement

You can receive your statement online but you will have to create a Fifth Third Bank page.  To fill it out, you’ll need to provide personal information and your credit card details. You’ll then be asked to answer several questions which are asked for security reasons. Online bill pay is easy to set up. You can also make auto or credit card payments and even have email reminders sent to remind you of your next statement and bill due date. To make a Fifth Third Bank online payment then you can use your debit/ATM card or even your checking/savings account.

Setting Your Your Fifth Third Bank Paperless Statement

Nowadays with everyone trying to do their part to improve the environment, you might want to set up your Fifth Third Bank, so it sends you a paperless statement directly to your email. The process of setting up paperless statements is very simple.

Setting up your online Fifth Third Bank statement for paperless building:

  • Login in your online banking
  • Go to the ‘documents’ tab and click on it.
  • Click on the ‘Manage Delivery Options’ and choose which accounts you want to become online statements.

Setting Up Online Bill Pay 

Online bill pay is easy to set up and you’ll be able to see immediately when your Fifth Third Bank bill has posted. Fifth Third Bank bill pay online is also available. Online payments tend to take 24 hours to post or longer during holidays and weekends. If you are mailing your Fifth Third Bank credit card payment or auto loan payment then please give it ample time to arrive since the credit card company will report you as late and charge a late fee (which will be reflected on your statement) if you fail to get the payment to them on time.

Fifth Third Bank Mobile App and Automatic Payments 

Once you have your online account set up and you are receiving online statements then you can use Fifth Third Bank’s mobile app to access your account and view your statement. You can even set up

Contacting Customer Service About Your Statement

If you simply cannot figure out your statement, want to make a Fifth Third payment or have questions, then you can contact:

  • 1-800-972-3030 Personal
  • 1-877-534-2264 Business
  • 1-866-475-0729 Commercial
  • 1-513-579-5353 International
  • 1-513-900-3080 Toll-Free Fraud

Okay, are none of these contact options working? Now what?

If you cannot figure out your Fifth Third Bank statement and you have tried calling customer service, but you are getting nowhere then it’s time to explore other options. If you plan on filing a claim against Fifth Third Bank, let us help you file a claim so you can avoid the hassle of phone calls, emails, and long, drawn-out chat logs.

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