Frequent complaints seen by Optimum customer service. And how to escalate…
Optimum has taken the longstanding unethical business practice of bait and switch to the next level. A recent report claimed the company added hidden fees to an Altice promotion, which ended up costing customers nearly twice what they should have paid.
Moreover, the Better Business Bureau has received more than 3,700 complaints against Optimum since the start of 2017. Most of the complaints filed by consumers concerned poor service, over billing, and misleading sales promotions.
FairShake is There to Help Customers Fight Back against Optimum
If Optimum has turned a deaf ear to a complaint you have with the company, a FairShake representative can help you receive just compensation for the illegal and unethical business practices implemented by the company. Contact us today to help turn your complaint into money in your pocket.
Give us a try! We offer to send a demand letter, at no cost to you.
“Frustrated” image courtesy of Allan Rotgers via Flickr
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