logo

When Customer Service Fails...

How to Sue TD Bank

Looking to sue TD Bank? Small claims court is an option, and you may have others…

1

MAKE SURE YOUR CLAIM QUALIFIES FOR SMALL CLAIMS COURT.

Are you ready to take TD Bank to small claims court? Small claims courts are restricted to particular sorts of issues, so start by making sure yours qualifies. There are two things you should keep an eye on:

  1. The amount of money: Every small claims court sets a maximum dollar size for the claim you can bring. In most states it’s either $5000 or $10,000, but it can be as low as $2,500 (in Kentucky and Rhode Island). You can find a list of all 50 states’ monetary limits here.
  2. The type of relief: There are two types of awards that you can seek in a lawsuit – monetary (a dollar value payment) and equitable (any non-monetary request). Most small claims courts can only grant monetary awards.
2

SEND A DEMAND LETTER.

Small claims courts generally demand that you first attempt to resolve your issue with the person you’re suing (the “defendant”) on your own before filing a claim. So, if you want to sue TD Bank in small claims court, you must first send them a demand letter.

You can write your letter in a few lines. Tell TD Bank who you are (your name, address, phone number, and account number), what the problem is, and what you want them to do about it. The entire letter might be only a few sentences long; remember that you’re simply checking a box before submitting your real claim.

When you’re done writing, you need to mail a hard copy of the letter, preferably as certified mail or some other service that allows you to confirm delivery, to their legal address.

TD Bank receives mail at this address. (Check your contract to confirm the correct address for legal notices):

TD BANK US HOLDING COMPANY
c/o CORPORATION SERVICE COMPANY
251 LITTLE FALLS DRIVE
WILMINGTON, DE 19808

If you would like examples of demand letters or more information about how to write them, you can find an excellent guide here.

3

FILL OUT COURT FORMS.

In order to sue TD Bank in small claims court, you’re going to need to fill out some paper work.

Each state has a set of forms that need to be filled out to file a claim, and sometimes counties will provide additional forms. The correct forms for your location will be available for free on your state court’s website.

Make sure you fill out enough forms – most states that require you to file forms by mail or in-person will ask for 3 or 4 copies. If you don’t have the right number, they will not accept your claim.

4

FILE YOUR COMPLAINT FORM WITH THE COURT.

When you’re done filling out the court forms, it’s time to give those forms to the court. This process, called “filing” can be a bit tricky.

Many courts will require you to physically come to the courthouse during specific hours and days to hand-deliver the forms to the court’s clerk. Other courts may allow you to file by mail, fax or (for a few courts) online.

All courts will require you to pay a filing fee before they allow your to sue TD Bank in small claims. This fee, which will be published on your court’s website, can sometimes be waved if you are low income based on certain requirements.

When you file your forms, the court clerk will provide you with a stamped copy of the forms and a court date. Keep it safe and bring it with you on the day of your hearing.

5

“SERVE” YOUR FORMS ON TD BANK.

If you’ve made it this far – good work! Suing TD Bank in small claims can be a long and tough process.

Once you’ve filed the documents necessary to bring your lawsuit against TD Bank, you must notify them of the suit. This is known as “serving” TD Bank. You must deliver a copy of your filed papers to TD Bank in order to do this.

Look at your court’s website for instructions on how to properly deliver your forms to TD Bank, or search for “[your state] small claims service of process”. Courts have many strange rules about how to serve a defendant, and your claim will be dropped if you do not follow them perfectly. So be careful!

6

SHOW UP FOR YOUR COURT DATE.

When the court clerk gives you a court date (after you file your forms), make sure to put it on your calendar.

Make sure you know which courthouse to go to. Bring your copy of your filed forms, and any other evidence that backs up your case against TD Bank.

Sometimes, TD Bank will not show up to oppose you. If that happens, take advantage of the situation to focus on your side of the story.

Not looking to go to small claims court?

Share your complaint and learn your options. Some complaints may be matched to an attorney.


Best of the Best. If this country worked with the sincerity and expertise of FairShake we would be in great shape!

Stocksy_txpd2fb379aCMc200_Medium_1013152 Allie, real FairShake customer

They got more done in a few weeks than I did in over two years.

jonas-kakaroto-KIPqvvTOC1s-unsplash John, real FairShake customer

I can’t say enough good about this company! They are really a light for us in a very hard time.

Mark Mark, real FairShake customer

Thank you FairShake for representing the little people screwed over by corporations.

Stocksy_txpd2fb379aCMc200_Medium_1016567 Amanda, real FairShake customer

I was having problems with the company for months. That you could make it resolved in a few days is wonderful.

eye-for-ebony-nOHn3pIyPaw-unsplash Marisol, real FairShake customer

It's not right what Big Business can get away with if we let them. People need to know someone is out there to help!

Stocksy_txpd2fb379aCMc200_Medium_670432 Virgil, real FairShake customer

FairShake helps put the power and money back in your hands

Take Action
X
X