All About RCN Lawsuits

RCN Lawsuit for Unauthorized Calls in Violation of the Telephone Consumer Protection Act 

In 2016, RCN reached a settlement in a class action lawsuit that alleged violations of the Telephone Consumer Protection Act (TCPA) for unauthorized calls. This story from Top Class Actions outlines the case:

Plaintiff Eric Seal brought the TCPA class action lawsuit against RCN Telecom Services stating that as part of the company’s business practices, RCN Telecom places automated calls via a predictive dialer coupled with an automated telephone dialing system featuring a prerecorded or artificial voice, in an effort to collect on an alleged debt or other business reasons including scheduling installation appointments and providing service appointment reminders.

The class action lawsuit claims that many of these robocalls made by RCN Telecom were placed to the cell phones of persons who were no longer its customers but had been assigned a cell phone number which was previously assigned to an RCN customer whose service was terminated and then reassigned to them.

RCN Lawsuit by Customers for Alleged “Throttling” Violations

90% sure RCN is throttling our Internet cuz Dave got a bunch of Steam games. I wonder if tweeting this to 6k people will make them fix it.

— Erica Henderson (@EricaFails) August 28, 2016

In 2010, RCN settled a class action lawsuit brought by RCN customers that alleged RCN was “throttling” in violation of federal law. A federal court judge approved the settlement agreement between RCN and its customers:

The complaint alleges that Defendant RCN Corporation violated the Consumer Fraud and Abuse Act, 18 U.S.C. § 1030, and various provisions of state law by promising its customers “fast and uncapped” broadband Internet service, when it in fact was engaging in a network-management practice called “throttling,” which was designed to prevent or delay customers from using the Internet in certain ways, including for “peer-to-peer” file sharing.

[…]

The proposed settlement agreement provides for injunctive relief requiring, among other things, (1) that RCN cease using all network-management practices that specifically affect peer-to-peer Internet traffic, for a period of eighteen months; (2) that RCN not engage in any network-management practices that are intended to curb or control congestion of the RCN broadband Internet network and that do not specifically target peer-to-peer transmissions, for an additional eighteen months; and (3) that if, after this period, RCN implements a new network-management practice related to peer-to-peer file sharing, it will give subscribers at least sixty days to opt out of their service without incurring a penalty. 

Even if you aren’t able to cash in on any of these listed lawsuits, your complaint might be eligible for a binding arbitration hearing with RCN. We can help you file a claim and get compensated. Learn more here.