How to Negotiate Your RCN Bill

If you find yourself struggling to pay your monthly RCN bill, you are not alone.  Customers often enter into bundled service and other promotional plans thinking they are getting a great deal.  But that can quickly change when you get your monthly statement.

So now you want to know: How do I reduce my bill from RCN?

If you struggle to pay your RCN bill every month, you may be able to reduce your monthly charges.  Below we walk through a few steps that can help you save money on your RCN bill:

• Review your monthly bill
• Choose the service that you need
• Take advantage of RCN discounts and special promotions

If you are having a hard time paying your RCN bill, keep reading to find out what steps you can take to reduce your monthly charges;

Review your monthly bill

It may sound simple, but it is so important to review your bill each month. Telecommunications, cable, and phone companies can make mistakes in their billing. Promotional rates or credits may not be reflected properly on your bill, causing it to be higher than it should be. In other cases, you may have been charged installation or other fees that should have been free. By reviewing your bill every month, you can catch these billing errors. This can help to keep your costs lower and allow you to stay current with your account.

If you’re struggling to understand your bill from RCN, you’re not alone. Check out this guide to reviewing your bill to make sure you’re not missing anything.

Pay for what you need

RCN provides internet, television, and home phone service for customers in select markets throughout the US.  They offer some great incentive deals to first-time customers. After the promotion ends, customers are often shocked to see that their monthly bills jump up when they are charged normal rates.

To help lower your bill, consider what services you are paying for.  If there are services that you don’t use, you might be able to drop these to save yourself some money.  In other cases, you may need the service but can scale back on speed, number of channels, or level of service.  This may save you money each month.

RCN discounts

RCN does offer a few discounts for elderly and low-income customers.

Senior discounts:

Depending upon where you live, you may be eligible for a senior discount on your services.  Discounts vary based upon region and you must 65 years or older to apply.

Lifeline program:

The Lifeline program offers one discounted phone line for low-income households that qualify based on their income and participation in federal or state assistance programs.  You must reapply for this discounted program every year to participate. The Lifeline plan is available in certain markets, so be sure to check with customer service to see if you live in an eligible area.

Before you switch your plan to take advantage of RCN’s special pricing, be sure that you understand what the terms are.  If you aren’t eligible for the discount, you may end up owing more money on your monthly bill than you planned on.

If you’ve been overcharged or are struggling to pay for your RCN bill and can’t seem to get any relief from their customer service, there may be help.  Find out how FairShake can help you file a claim.

Still having problems with your bill? An overcharge or a promotional credit that is missing? At FairShake we can help you get compensated for these problems with consumer arbitration.