Looking to sue Uber? Small claims court is an option, and you may have others…
At FairShake we’ve helped thousands of people with claims against Uber and other big companies that ripped them off get millions of dollars in settlement offers… [continued below]
Have you tried getting a refund from Uber and gotten nowhere? Do you feel like you have nowhere to turn?
You’re not alone. From what we hear, a lot of people out there have tried all the Uber customer service options and still feel like they haven’t been heard.
There are lots of ways to bring an Uber complaint, but none with the same power and leverage as bringing a claim through the legal system.
So where should you start if you’re looking to sue Uber? You might think there would be tons of class action lawsuits against Uber. But the truth is more complicated.
Little-read clauses in their contracts allow companies like Uber to force legal claims out of most US courts and into the private system of consumer arbitration.
But this doesn’t mean your Uber contract can take away your right to sue entirely.
Here’s what you can do…
Make a Legal ClaimThe first option for suing Uber is through consumer arbitration. Arbitration is an opportunity to take legal action through an officially-designated, independent dispute process that’s not a court and won’t require showing up in person. This can be a better option for a lot of regular people.
How do you get started? That’s what FairShake is here for. We can help you start the legal process against Uber in under 10 minutes, and we’ll only charge if you win compensation. FairShake’s customers have been offered millions of dollars in settlements. You can learn more or start a claim now.
Start FairShake ClaimThe second way to sue Uber, if you want to avoid the arbitration system, is to use Small Claims Court. Because Small Claims Court processes differ from place to place, FairShake can’t help out here. It may require showing up in person and filling out some forms.
If you’re ready to take your Uber claim to Small Claims Court , read on below:
Before you can sue Uber in small claims court, you have to make sure your claim qualifies. There are two things you need to pay attention to:
The amount of money: You need to be considerate of the monetary limits that your state places on small claims cases. In most states it’s either $5000 or $10,000, but it can be as low as $2,500 (in Kentucky and Rhode Island). You can find a list of all 50 states’ monetary limits here.If your claim doesn’t fall within the limits of your state’s small claims court, you’ll have to arbitrate your claim instead.
You can’t just up and sue Uber without any notice. You have to ask them in person to fix the problem voluntary before you submit your claim. So, before you sue Uber, send them a demand letter.When you’re done writing, you need to mail a hard copy of the letter, preferably as certified mail or some other service that allows you to confirm delivery, to their legal address. Uber is legally based in Delaware and receives mail at this address :
UBER USA, LLC
THE CORPORATION TRUST COMPANY
CORPORATION TRUST CENTER 1209 ORANGE ST
WILMINGTON, DE 19801
If you would like examples of demand letters or more information about how to write them, you can find an excellent guide here.
In order to sue Uber in small claims court, you’re going to need to fill out some paper work. Every state has different forms they require and some counties have additional forms. So, check with your state court website to see what you are required to have.Make sure you fill out enough forms too. Many states require that you bring in your forms in triplicate, and if you don’t have enough copies, they won’t accept your claim.
When you’re done filling out the court forms, it’s time to give those forms to the court. This process, called “filing”, can be a bit tricky.
Many courts will require you to physically come to the courthouse during specific hours and days to hand-deliver the forms to the court’s clerk. Other courts may allow you to file by mail, fax or (for a few courts) online.All courts will require you to pay a filing fee before they allow your to sue Uber in small claims. This fee, which will be published on your court’s website, can sometimes be waved if you are a low income plaintiff.
When you file your forms, the court clerk will provide you with a stamped copy of the forms and a court date. Keep it safe and bring it with you on the day of your hearing.
Now is when you tell Uber that you are suing them. This is a called “serving” Uber. To do this, you need to deliver a copy of your filed papers to Uber.
Look at your court’s website for instructions on how to properly deliver your forms to Uber, or search for “[your state] small claims service of process”. Courts have many strange rules about how to serve a defendant, and your claim will be dropped if you do not follow them perfectly. So be careful!
You will be given a court date by the court clerk gives you a court date (after you file your forms), and this is the date of your hearing.Sometimes, Uber will not show up to oppose you. If that happens, take advantage of the situation to focus on your side of the story.
Ready to sue Uber in small claims court?
If this sounds too hard and expensive, try consumer arbitration instead…
Take your complaint beyond customer service and get a real resolution.
Best of the Best. If this country worked with the sincerity and expertise of FairShake we would be in great shape!
Allie, real FairShake customer
They got more done in a few weeks than I did in over two years.
John, real FairShake customer
I can’t say enough good about this company! They are really a light for us in a very hard time.
Mark, real FairShake customer
Thank you FairShake for representing the little people screwed over by corporations.
Amanda, real FairShake customer
I was having problems with the company for months. That you could make it resolved in a few days is wonderful.
Marisol, real FairShake customer
It's not right what Big Business can get away with if we let them. People need to know someone is out there to help!
Virgil, real FairShake customer
Take Action
